Disabling Global Resources, Hosting Platforms And Reseller CP SSL

If you don't offer some features or services supported by H-Sphere, you need to exclude them for the entire hosting system so they become unavailable for end users and resellers. For instance, if you don't offer Miva Windows hosting, you need to disable them in all end user and reseller plans.

If you are looking to restrict resources only for a particular reseller plan, use Plan Wizards.

• Disabling global resources
• Disabling hosting platforms and logical servers
• Disabling Reseller CP SSL
• Disabling Reseller DNS IPs

Disabling Global Resources

Global resources are those that have effect on the entire system. By default, they are all enabled in the system. Disabling global resources will make them unavailable for use by all new customers under all your plans, including your first hand customers, resellers and their end users. However, it won't affect existing users who have been using these resources.

Step 1: Uncheck resources

1. Log into your Admin CP.
2. Go to Plans -> Globals.
3. On the page that shows, uncheck the resources you want to be entirely disabled:

   Note 1:  These resources will appear as disabled in resellers Plan Creation Wizards and will be unavailable for activation.

   

Note 2:  Disabling Email Auto responder available in H-Sphere 3.0 +.

You can disable the following resources since H-Sphere 3.0 and higher:




• ASPSecured - since HS 3.0 +
• ASPSecuredLicense - since HS 3.0 +
• Frontpage for Unix Plans - since HS 3.0 +
• Frontpage for Windows Plans - since HS 3.0 +
• Catch All for e-mail objects - since HS 3.0 Patch 4 +
• Throttle Resource - since HS 3.0 Patch 4 +


4. Click Submit Query.

Step 2: Apply changes in Plan Edit Wizards

The following procedure must be repeated for every plan in the system including your plans and plans created by resellers. After you have applied changes in reseller plans, you need to either update end user plans in each of your resellers or ask the resellers to do it themselves.

1. Go to Plans -> Manage.
2. Click the chosen plan link to start Plan Wizard. Globally disabled resources will appear deactivated.
3. Go through the wizard without making changes. Make sure to go through all price pages. Click Submit.

Disabling Hosting Platforms and Logical Servers for Resellers

Apart from global resources, you can also disable entire hosting platforms for resellers. If you disable a platform or a server group, reseller's users won't be able to use it, but existing customers won't be affected.

Step 1: Uncheck platforms and logical servers

1. Go to Plans -> Globals.
2. On the page that appears, uncheck the platforms to be disabled:



3. Click Submit Query.

Step 2: Apply changes in Plan Edit Wizard

The following procedure must be repeated for every plan in the system including your plans and plans created by resellers. After you have applied changes in reseller plans, you need to either update end user plans in each of your resellers or ask the resellers to do it themselves.

1. Go to Plans -> Manage.
2. On the plans page that appears, click the name of the existing planto start Plan Wizard. Disabled platforms and server groups will appear deactivated:
   

   

3. Go through the wizard without making changes. Make sure not to skip price pages.

Disabling Reseller CP SSL

You can globally enable or disable SSL protection for reseller control panels. Read about Reseller CP SSL.

Step 1: Uncheck Reseller CP SSL

1. Go to Plans -> Globals
2. On the page that appears, uncheck the box next to the type of Reseller CP SSL you want to disable for the whole system.



3. Click Submit Query.

Step 2: Apply changes in Plan Edit Wizards

1. Go to Plans -> Manage.
2. On the plans page that appears, click the name of the chosen reseller plan to start Plan Wizard. Reseller CP SSL will appear deactivated:
   

   

3. Go through the wizard without making changes. Make sure not to skip price pages.

An alternative way to disable reseller CP SSL is to remove corresponding variables from file hsphere_properties.

Disabling Reseller DNS IPs

You can host resellers on a Shared (Service) IP or on Dedicated DNS Reseller IPs. This option makes possible to allow or disallow dedicated DNS Reseller IP usage. You can't disable Service IP hosting for the entire system.

Step 1: Select allowed IP type

1. Go to Plans -> Globals
2. On the page that appears, choose:
   - Enable Dedicated DNS Reseller IP to allow both Service and Reseller DNS IP hosting;
   - Use only service IP as a DNS Reseller IP to disable dedicated DNS Reseller IPs and host all resellers on one IP only.



3. Click Submit Query.

Step 2: Apply changes in Plan Edit Wizards

Option One: If you have chosen to disable DNS Reseller IPs, perform the following procedure for every reseller plan in the system.

1. Go to Plans -> Manage.
2. On the plans page that appears, click the name of the necessary reseller plan to start Plan Wizard. The DNS Reseller IPs option will look as follows:

   

3. Go through the wizard without making changes. Make sure not to skip price pages.

Option Two: If you have chosen to keep DNS Reseller IPs, perform the following procedure for every reseller plan in the system.

1. Go to Plans -> Manage.
2. On the plans page that appears, click the name of the existing reseller plan to start Plan Wizard. Choose if you want to enable or disable DNS Reseller IPs for this plan:

   

3. Go through the wizard without making changes. Make sure not to skip price pages.